The Ashanti Regional Office of the Public Utilities Regulatory Commission (PURC) has cautioned residents against the unauthorized relocation of electricity and water meters, describing the practice as unlawful and potentially hazardous.
The warning follows a surge in public inquiries, particularly during recent radio engagements, where consumers sought clarification on whether utility meters could be transferred when changing residences. Addressing the issue, the Ashanti Regional Manager of PURC, Edward Boduah, stressed that such actions are strictly prohibited under existing regulations.
According to him, utility meters are installed for specific premises and are not transferable under any circumstances without formal approval. He further explained that even repositioning a meter within the same property requires authorization and must be carried out by the appropriate service provider.
“Meters are installed for designated locations and are not transferable,” the Commission emphasized. “Any relocation or interference must be approved and handled by authorized personnel.”
The directive applies to electricity meters managed by the Electricity Company of Ghana (ECG) and water meters operated by the Ghana Water Company Limited (GWCL). PURC noted that only certified staff of these institutions are permitted to install, relocate, or tamper with such equipment.
Mr. Boduah warned that unauthorized handling of utility meters not only violates regulatory laws but also poses significant safety risks. These include potential electrical hazards, fire outbreaks, and possible contamination of water systems. He added that individuals found culpable could face sanctions ranging from fines to prosecution.
Beyond safety concerns, the Commission highlighted that illegal relocation of meters can disrupt billing systems, lead to inaccurate consumption records, and create operational inefficiencies for service providers.
As part of its public education efforts, PURC urged residents to comply strictly with established procedures when accessing utility services. Consumers moving into new premises are advised to apply for fresh connections through the appropriate channels rather than attempting to transfer existing meters.
The Commission also called on utility providers to enhance service delivery by expediting connection requests, noting that delays often contribute to the temptation to engage in unauthorized practices.
“The right approach is always to contact your service provider,” PURC stated. “We are committed to ensuring safe, reliable, and lawful access to electricity and water services for all consumers.”
The advisory forms part of PURC’s ongoing mandate to regulate utility services in Ghana, protect consumer interests, and maintain the integrity and safety of essential infrastructure.
